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Archive for June, 2012

Making B2B Live Chat Shine & Maxing-Out Customer Acquisition

Monday, June 18th, 2012

Passive or intrusive B2B Live Chat is sub-optimal – B2B Live Chat needs to actively and politely engage the prospect to understand their needs.

The Onset of ‘Social Shopping’

Monday, June 4th, 2012

Social media is gradually taking over our lives – at least that’s how it feels.