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Archive for September, 2008

eCommerce Is Still Growing in Uncertain Times

Monday, September 29th, 2008

These are interesting times to be sure. While some are claiming that there is little relation between what is happening on Wall Street to what is happening on Main Street, there is little doubt that retailers have a lot to worry about. Want an example of how things trickle down through the economy? Consider my […]

Art Of Listening The Profitable Way

Monday, September 15th, 2008

“Wanna buy a car? I got great cars for sale! I’ve got the cheapest cars. I got the best deals in town! You won’t get better!” What is wrong with this picture? This is how sales used to work. The salesperson worked to a script. The complex desires and concerns of the customer mattered a […]